Privacy Policy

Last updated: June 2, 2025

Bridgebond Limited (hereinafter “Bridgebond” or “We”) values the privacy of all of our users and has established this Privacy Policy to demonstrate our commitment to safeguarding your privacy. By using our app or related services (hereinafter “Service”), you consent to the contents of this Privacy Policy.

Please note that our chatbots are powered by artificial intelligence, and you will be interacting with AI-driven characters, not human operators. By using our Service, you acknowledge and agree that your conversations are with AI and accept the nature of this interaction.

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1. TYPES OF PERSONAL DATA COLLECTED, USE AND SHARING OF COLLECTED PERSONAL DATA

We collect information you intentionally provide us with, as well as some technical information from your mobile device. We do not sell or rent your personal information to any third party. We may share information with our affiliate companies or legal representatives, or third-party service providers that help us deliver your experience with Bridgebond, each of which is noted below:

TYPE OF INFORMATION COLLECTED

REASON FOR COLLECTING

WHEN IT IS COLLECTED

Name

To enable personalized conversation with chatbot.

When user creates or edits profile

Gender

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Other profile information, like interests, hobbies, occupation, etc.

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Email (primary account)

To enable restore of purchase data.

When purchasing or restoring purchase in the app

Facts about user

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

People mentioned in chat

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Usage data

To track and analyze performance metrics for further application improvement.

When using app

Messages

To improve the quality of text communication of chatbot and to develop its AI.

In text & voice chat with chatbot

Images you send to virtual persona or use while creating your own

To enable recognition of object and face and appropriate reaction to images that you share with chatbot. The app collects face images that users upload to create personalized AI characters. No biometric or facial recognition data, apart from the images provided, is collected. The facial images are used solely to generate personalized AI characters and are not analyzed for any other purpose.

In text & voice chat with chatbot. During creation of personalized chatbot.

Voice messages sent to virtual persona

To improve the quality of voice communication of chatbot and to develop its AI.

In text & voice chat with chatbot

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2. DEVICE INFORMATION

We collect certain information from and about the phones and other devices that you use to access Bridgebond. We unify this information across different devices you use. The device information also helps us conduct user research across our customer demographics, interests, and behavior. None of this information may identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

DEVICE INFORMATION

DESCRIPTION

Identifiers

Unique identifiers, including device ID.

Device attributes

Information regarding operating system, hardware, and software versions.

Data from device settings

Information you allow us to receive through device settings you turn on, such as access to your camera or photos.

Network and connections

Information such as the name of your mobile operator or ISP, language, time zone.

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3. COOKIES

We use analytics packages from trusted third parties in order to constantly improve your experience on our app. Our trusted partners help us serve analytics and may place cookies on your device when required by app functionality.

1. Use of Google Analytics is subject to Google Privacy Policy;

2. Use of Facebook Pixel is subject to Facebook Privacy Policy;

3. Use of Amplitude is subject to Amplitude Privacy Policy;

4. Use of OneSignal is subject to OneSignal Privacy Policy;

5. Use of Firebase is subject to Firebase Privacy Policy;

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4. MODE AND PLACE OF PROCESSING PERSONAL DATA

The Data controller processes the personal data of users of Bridgebond in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of personal data. The personal data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data controller, the personal data may be accessible to certain types of persons in charge, involved with the operation of the app (administration, marketing, legal, system administration) or external parties (such as third-party technical service providers, hosting providers, IT companies), appointed, if necessary, as Data Processors by the Data controller. The Data controller has secure certificates from VeriSign and McAfee that show the app is approved, fully tested, and certified by these two expert security systems. This means that you are safe from any viruses, identity theft, spyware, fraudulent credit card activity, spam, and internet scams. The Personal data is processed at the Data controller’s operating offices and in any other place where the parties involved with the processing are located.

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5. RETENTION PERIOD AND DELETION OF PERSONAL DATA

You have the right, at any time, to change or delete your Personal data by deleting your profile in the App. You may also send a request to our Support Team at info@bridgebond.net and they will guide you through the process. The Personal data is kept for the time necessary to provide the services to you and you can always request that the Data controller suspend or delete your personal data. Files (such as images, voice recordings, or other media shared with your virtual persona) are retained for a period necessary to provide the services you request. However, they are deleted if no longer required for the purposes for which they were collected, or if you decide to delete your account or request the deletion of specific content. If a user deletes their account, all associated face data, including uploaded images, will be permanently deleted immediately. If you wish to delete personal data we have collected during your use of the App, you should send a request to our Support Team at info@bridgebond.net. Processing of your request will take some time to take effect. Thank you for your patience. Please note that changing or deleting your personal data will only change or delete the data in our database for purposes of future activities and for managing future communications. These changes and deletions will not change or delete emails or personal data the App may have already forwarded to other users or credit card companies or any other third parties, as provided above in this Privacy Policy. Further, if you delete your personal data from the App, but continue to use other of our services, you may receive emails from us regarding those services. However, we may elect to keep your personal data, subject to the requirements of the law and legitimate interests of the Data controller.

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6. CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice in Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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7. DATA CONTROLLER CONTACT INFORMATION

Data controller of the app is Bridgebond Limited, 23 Stasandrou Street, 3rd Floor, 1066 Nicosia, Cyprus. Email: info@bridgebond.net

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8. RIGHTS OF EU AND UK USERS

In addition to rights set out in this Privacy Policy, if you are located in the European Union or the United Kingdom, as a data subject (a person whose personal information is collected, stored, and processed) you have several rights under GDPR and the UK Data Protection Act:

- You have the right to obtain confirmation if your personal information is being processed by us. If that is the case, you can access your personal information and the following information: (a) the purposes of the processing; (b) the categories of personal information; (c) to whom the personal information has been or will be disclosed; (d) the envisaged period for which the personal information will be stored, or the criteria used to determine that period.

- You have the right to demand that we erase your personal information, and we shall erase it without undue delay where one of the following grounds applies: (a) this personal information is no longer necessary in relation to the purposes for which they were processed; (b) you withdraw consent if the processing was based on your consent, and where there is no other legal ground for the processing; (c) you object to the processing and there are no overriding legitimate grounds; (d) your personal information has been unlawfully processed; (e) your personal information is to be erased for compliance with a legal obligation.

- You have the right to receive your personal information which you provided us in a structured, commonly used and machine-readable format and have the right to transmit those data to another company, where: (a) the processing is based on your consent or on a contract; and (b) the processing is carried out by automated means.

- You have the right to withdraw your consent for processing of your personal information at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

- You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal information infringes GDPR or the UK Data Protection Act.

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9. ACCEPTANCE OF THIS PRIVACY POLICY

Our app and your use of it, including any issues concerning privacy, is subject to this Privacy Policy and the related Terms of Service. When you use our Bridgebond chat app, you accept the conditions set out in this Privacy Policy and the related Terms of Service.